Organise your tickets / cases into categories and sub categories
Assign cases to managers or different departments
Easy management of documents and knowledgebase for access to customers and backend users
Frontend portal for interraction with the backend users. Supports unlimited user roles.
Create different types of HTML forms that can be used to retrieve information during the workflow process
Design workflows and control which stages are compulsory / optional or how each stage of the workflow links
Integrates with NETO, Paypal and any other web services that supports REST API calls.
Design your workflow processes and decide who can see what statuses or notes within the workflow chain.
If you are looking for a workflow management system, then InterWebflow is for you.